Privacy Policy
What information we collect
We collect information in two ways: directly from you, and automatically when you visit our site.
Information you provide directly
When you submit an inquiry or contact form on our website, we collect the information you enter — typically your name, email address, phone number, event details, and any other information you choose to share. This information is sent to and stored in Zoho CRM, which we use to manage client relationships and follow up on inquiries.
Information collected automatically
Like most websites, ours uses cookies and similar technologies to collect certain information automatically when you visit. This includes your IP address, browser type, pages visited, time spent on pages, and how you arrived at our site. We use Google Analytics 4 (GA4) to collect and analyze this data in order to understand how our site is used and to improve it.
How we use your information
We use the information we collect to:
- Respond to your inquiries and communicate with you about events and services
- Manage our client relationships
- Understand how visitors use our website and improve its content and performance
- Comply with any applicable legal obligations
We do not sell your personal information to third parties.
Third-party services
Our website uses the following third-party tools that may collect or process your data:
Google Analytics 4
We use GA4 to analyze website traffic and user behavior. Google may collect and process data in accordance with its own privacy policy. You can learn more at policies.google.com/privacy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Zoho CRM
Inquiry and contact form submissions are stored and managed in Zoho CRM. Zoho's privacy policy is available at zoho.com/privacy.html.
Cookies
Cookies are small text files stored on your device when you visit a website. We use cookies primarily through Google Analytics to understand traffic patterns and site usage. We do not use cookies for advertising or to track you across other websites.
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of some features on our site.
Data retention
Information submitted through our contact forms is retained in Zoho CRM for as long as it is relevant to our business relationship with you, or as required by applicable law. Google Analytics data is retained in accordance with our configured retention settings.
Your rights
Depending on where you are located, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data, and the right to opt out of certain types of data processing.
To exercise any of these rights, please contact us at leslie@bartlebyandsage.com. We will respond to all reasonable requests in a timely manner.
Children's privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this privacy policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this policy periodically.
